Help when freight can’t wait.
Find the right next step or contact FreightBridge directly for help with your account, verification, loads, bids, or messages.
Talk to the FreightBridge team.
Include your account email, the load number if there is one, and a screenshot so we can help faster.
Choose what you need help with.
Verification help
Get your company profile, insurance, and operating documents ready for review.
Open verificationFreight toolsPosting and managing loads
Review your active listings, update freight details, or create a new load.
Manage my loadsPrivate conversationsBids and messages
Keep quote questions, load details, and decisions together in one secure thread.
Open messagesCommon FreightBridge questions.
Why can’t I submit a bid?
Carrier accounts must complete verification before bidding. Open Verification to see exactly what is missing.
Where can I edit a posted load?
Open My Loads, choose the listing, and use its management actions to review or update the freight.
Are bids and messages private?
Yes. Freight conversations are kept between the participating members and are not shown publicly.